FlyerMiles 101

About Miles And Upgrades

In this section, we'll talk about how you can - and can't - use your miles to upgrade to a better seat.

Let's get started!


Using Points For Upgrades

One of the most common questions I get is some version of "I've got a bunch of points, can I use them to get an upgrade?"

Unfortunately, the answer to this question is almost always no. Like most airlines, Aeroplan miles can only be used to upgrade "full fare" tickets; that is, the fully-flexible, fully-expensive ticket that may have cost as much as business class or more in the first place. 

If you *do* find yourself on one of those tickets - the fare class will usually say "Economy - Y" or "Economy - B" then you may be able to upgrade with miles if there's award space available.

If You've Booked An Award With Some Segments In A Lower Class

Let's say you've booked a business-class award ticket from Toronto to Tokyo to Bangkok, and by bad luck, business class was only available on the Toronto-Tokyo leg.

The bad news is that you'll still be charged the same number of miles as if the whole trip was in business. The good news is, because you've already been charged for it, if business-class award space opens up later on for the Tokyo-Bangkok leg, you can simply call in and get bumped up for free!

It's definitely worth checking at 13-14 days prior to departure, and again 3-4 days out. It doesn't always work, but it sure is nice when it does!


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